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How Chatbot Can Help Your Business?

According to Chatbot Report 2019: Global Trends and Analysis, Business Insider experts predict that by 2020, 80% of enterprises will use Chatbot development Services. According to Lauren Foye, by 2022, there is a high possibility that banks may automate up to 90% of their customer interaction using chatbots. A survey conducted by Spiceworks showed that 40% of large companies employing more than 500 people plan to implement one or more intelligent assistants or AI-based chat robot over corporate mobile devices in 2019. Another significant example is from Relay, which states that 65.1% of companies using chatbot technology are engaged in web software, and 58% of companies using chatbot technology are focused on B2B.

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